Shipping policy
Thank you for shopping with Zumenda!
1. Processing Time
All orders are processed within 1–3 business days. Orders are not shipped on weekends or public holidays.
2. Shipping Rates & Delivery Times
Netherlands
- Standard Shipping: 2–5 business days | €4.95
- Free Shipping: Orders over €50
- Express Shipping: 1–2 business days | €9.95
Belgium
- Standard Shipping: 3–7 business days | €5.95
- Free Shipping: Orders over €60
- Express Shipping: 1–3 business days | €12.95
Delivery times are estimates and may vary due to external factors.
3. Order Tracking
You will receive a tracking number via email once your order has been shipped.
4. Customs, Duties & Taxes
All EU orders include VAT.
For orders outside the EU, customs duties may apply and are the customer’s responsibility.
5. Lost or Damaged Packages
If your order arrives damaged or is lost, contact us within 7 days at:
info@zumenda.com
6. Changes & Cancellations
Orders can only be modified or canceled before shipment.