Privacy policy

Last updated: March 31, 2026

Zumenda operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Zumenda is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise interact with the Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the processing of your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect the following types of personal information:

  • Contact details: name, address, billing/shipping address, phone number, email
  • Financial information: payment details, transaction information
  • Account information: login details, preferences
  • Transaction data: purchases, returns, cart activity
  • Communications: messages sent to us
  • Device information: IP address, browser, device type
  • Usage data: interactions with our website

We also use cookies and similar tracking technologies to enhance your experience, analyze traffic, and support marketing efforts. You can manage cookies through your browser settings.

How We Collect Information

We collect data:

  • Directly from you
  • Automatically via cookies and tracking technologies
  • From service providers (e.g. Shopify)
  • From third-party partners

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Manage your account
  • Provide customer support
  • Improve our services and user experience
  • Send marketing communications (you can opt out anytime)
  • Prevent fraud and ensure security
  • Comply with legal obligations

Sharing Your Information

We may share your data with:

  • Shopify and service providers (payments, shipping, analytics)
  • Marketing partners for advertising purposes
  • Authorities or legal bodies when required by law
  • Business partners in case of company transactions

Shopify may process your data according to its own privacy practices:
https://privacy.shopify.com/en

Shopify Relationship

Our store is hosted by Shopify. This means your data may be processed by Shopify and transferred internationally.

Shopify may use your data to improve its services and provide features such as analytics and personalized experiences.

You can learn more here:
https://privacy.shopify.com/en

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from individuals under the age of majority.

If you believe a child has provided us with personal data, please contact us so we can delete it.

As of the effective date, we do not knowingly sell or share data of individuals under 16 years of age.

Data Security & Retention

We implement appropriate security measures, but no system is 100% secure.

We retain your data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

Your Rights (EU & UK)

If you are in the EU or UK, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Request data portability
  • Object to or restrict processing
  • Withdraw consent at any time

You can also opt out of marketing emails anytime.

To exercise your rights, contact us at:
info@zumenda.com

You may also lodge a complaint with your local data protection authority.

International Transfers

Your data may be transferred outside your country, including outside the EU/UK.

When this happens, we rely on approved safeguards such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact

If you have any questions about this Privacy Policy or your data:

Zumenda
Email: info@zumenda.com
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Our Company

Company Name: Trevionis LTD
Company Registration Number: 17120699
Address: 71-75 Shelton Street, London WC2H 9JQ, United Kingdom